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Moonee Valley City Council believes that everyone deserves to live free from violence.

Family violence is a violation of human rights and is unacceptable in all its forms. Everyone has a role to play in preventing and responding to family violence.

We commit to engaging with the community to strengthen family violence prevention and response in all the work we do.

To start this process, we have drafted a Prevention of Family Violence Policy. The purpose of this policy is to assist all Council staff to strengthen family violence prevention and respond to the needs of victim-survivors through Council planning and engagement with residents. The Draft Policy sets out a Statement of Commitment to anchor the work, the principles that we propose should guide the work, and areas of Council holding responsibility for the work.

Thank you to all who provided feedback on this consultation. We have now closed the survey while we analyse results.

Further support information

Please note that Council does not provide family violence crisis response services.

If you have any concerns about violence in your life, please know that you are not alone and help is available.

If you are in immediate danger, call 000 for police and ambulance

If you cannot access a phone you can also go to your closest police station

If you are not in immediate danger, you can reach out to these organisations for free:

Safe Steps for immediate crisis support and advice

Safe Steps provides crisis support, safety planning and information for people in Victoria who are experiencing or are at risk of experiencing family violence, or family and friends concerned about them. Call 1800 015 188 to contact them at any time, or you could try their live web chat service available 9am till midnight, Monday to Friday.

1800 RESPECT for counselling

1800 RESPECT is a national 24/7 hotline operated by trained counsellors for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. Please call 1800 737 732.

The Orange Door to organise support

The Orange Door is Victoria’s free, central service for any adults, children and young people who are experiencing or have experienced family violence, and families who need extra support with the care of children. Visit The Orange Door website to find which of their 15 locations is closest to you, or call 1800 271 045 (Western Melbourne office).

You can also easily search the Are You Safe at Home website for more services to meet your specific needs, such as Djirra for Aboriginal women, Rainbow Door for the LGBTQIA+ community and InTouch for women of migrant and refugee backgrounds.

If you are using violence in your relationships, help is available to stop

Consider reaching out to No to Violence if you have concerns about your behaviour. Respectful relationships support is also available from Relationships Australia, who you can reach on 1300 364 277. If you’re a man, you could also try the confidential Men’s Referral Service on 1300 766 491, available 24/7.

If you need an interpreter, call the free Translating and Interpreting Service (TIS) on 131 450 for assistance. Tell TIS the language you speak and the name and telephone number of the service you need to contact. TIS is a free service.

If you are deaf, hard of hearing and/or speech impaired, register for free with the National Relay Service if you haven’t already, and you will be supported to make these calls via Voice Relay: 1300 555 727 or SMS Relay: 0423 677 777